Privacy Policy
Effective Date: 7/24/2024
1. Introduction
Reflective Radiance ("we," "our," or "us") values the privacy of our customers and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our Facebook ads and any other means.
2. Information We Collect
When you interact with our Facebook ads and fill out our forms, we collect the following personal information:
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Full Name: For record keeping and to personalize our services.
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Phone Number: To contact you regarding your booking for a free quote and to communicate about future cleaning services.
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Home Address: To provide an accurate and efficient free quote for our home services.
3. How We Use Your Information
The information we collect is used solely for the purposes of:
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Booking Free Quotes: We use your full name, phone number, and home address to schedule and provide free quotes for our home services.
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Service Delivery: Your home address is used to conduct the free quote and any subsequent cleaning services.
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Communication: Your phone number is used to contact you about your quote and to follow up for future cleaning services.
4. Information Sharing and Disclosure
Reflective Radiance does not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information only in the following circumstances:
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With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, so long as those parties agree to keep this information confidential.
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Legal Requirements: We may disclose your information if required by law or to comply with legal processes.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your information is stored in secure systems and is only accessible by a limited number of personnel who have special access rights to such systems and are required to keep the information confidential.
6. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. To exercise these rights, please contact us using the information provided below.
8. Changes to This Privacy Policy
Reflective Radiance reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
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Phone: 5704660302
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Address: 269 Cody Ln. Bear Creek Twp., PA, 18702
By providing your personal information to us, you acknowledge that you have read and understand this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.